TAHAPAN & PROSES COC

1. Prospective Clients/Applicants submit a LETTER OF APPLICATION and fill out the COC CERTIFICATION APPLICATION to PT ISE addressed to the CEO, through the Forestry and Plantation Certification Division. The Letter of Application and Application will be reviewed for at least 7 days from the date of receipt.
2. If the Application is approved, a Work Agreement (employment contract) will be prepared to define the rights and obligations between PT ISE and the Applicant;
3. In addition to the Document Requirements that must be attached to the Letter of Application, PT ISE will request Audit Data and Documents as material for the Phase I Audit process;
4. The Phase I Audit process involves verifying data and documentation for legality requirements and others. The Phase I Audit shall be conducted within a maximum period of 90 days or 3 months
5. After verification, review, and decision-making based on the Phase I audit results, if it passes, the certification process can proceed to the Field Audit Phase (Phase II). If any non-compliance is identified, the auditee is given an opportunity for correction for up to 1 year until the non-compliance is resolved before the surveillance audit is conducted.
6. The management of PT ISE publishes and plans Phase II audit at least 14 days before the field audit process is conducted through the PT ISE website.
7. Phase II Audit (Field Audit), the duration of the audit is approximately 2 days, depending on the scope being audited. The Phase II audit includes:

           - Opening Meeting 

           - Collecting audit evidence through the review of documented information, field inspections, and interviews;

           - Concluded with a closing meeting.

8.   If audit findings reveal non-conformities, the auditee is given a period of 6 months to address and rectify the non-conformities.
9.  The audit team compiles the Phase II audit report. Subsequently, the audit report undergoes a review process by a reviewer. Following that, the decision-making process is carried out, no later than 30 days after the closing meeting.
10. The outcome of the Decision-Making phase can result in Certification Approval, which involves issuing a Decision Letter along with the issuance of a Certificate, and/or Non-Approval with restrictions on certificate issuance.
11. The Certification Decision and Certificate issuance will be made public no later than 30 calendar days after the certification decision is determined.