TAHAPAN & PROSES ISPO

Stages & Processes

  1. The prospective Client/Applicant submits a REQUEST LETTER and completes the ISPO CERTIFICATION APPLICATION to PT.ISE addressed to the CEO, through the Forest and Plantation Certification Division. The Request Letter and Application will undergo a review process for at least 7 days from the date of receipt of the application.
  2. If the Application Request is approved, a Work Agreement (employment contract) is subsequently prepared concerning the rights and obligations between PT.ISE and the Applicant.
  3. In addition to the Document Requirements that must be attached to the Letter of Application, PT ISE will request Audit Data and Documents as material for the Phase I Audit process;
  4. The Phase I Audit process involves verifying data and documentation for legality requirements and others. The Phase I Audit shall be conducted within a maximum period of 90 days or 3 months
  5. After verification, review, and decision-making based on the Phase I audit results, if the auditee passes, the certification process can proceed to the Field Audit stage (Phase II). In case of non-conformities, the auditee is given an opportunity for correction for a period of 6 months until the non-conformities are resolved.
  6. PT ISE management conducts Publication and Phase II Audit Plan at least 14 days before the field audit process is carried out through the Ministry of Agriculture's website and PT ISE's website, and is reported to the Independent Observer.
  7. Phase II Audit (Field Audit), the duration of the audit days is at least 7 to 14 days, depending on the scope of the plantation business being audited. The Phase II audit implementation includes:
    • opening meeting
    •  Collecting audit evidence through the review of documented information, field inspections, and interviews
    •  Concluded with a closing meeting.
  1. If audit findings reveal non-conformities, the auditee is given a period of 6 months to address and rectify the non-conformities.
  2.  The audit team compiles the Phase II audit report. Subsequently, the audit report undergoes a review process by a reviewer. Following that, the decision-making process is carried out, no later than 30 days after the closing meeting.
  3. The outcome of the Decision-Making phase can result in Certification Approval, which involves issuing a Decision Letter along with the issuance of a Certificate, and/or Non-Approval with restrictions on certificate issuance.
  4. The Certification Decision and Certificate issuance will be made public no later than 30 calendar days after the certification decision is determined.